Fogyasztóvédők Magyarországi Egyesülete

Enforcing rights

In the case of a legal dispute with a domestic airline, railway, bus company, shipping company, travel agency, it is worth to file for an out of court proceeding by the resident Arbitration Board.
The arbitration board is established for the purpose of attempting to reach an agreement between an economic organization and a consumer to settle a dispute (consumer litigation) or, should the prior process fail to produce results, to decide on the matter in order to quickly, efficiently and simply enforce consumer rights.
If the Arbitration Board proceedings does not work, it is possible to seek remedy at the court of law.

Where to complain?

European Commission
Health & Consumers Directorate-General
B – 1049 Brussels
Belgium

http://ec.europa.eu/dgs/health_consumer/mailbox/index_en.htm

National Authority of Consumer Protection

H-1088 Budapest, József krt. 6.

Phone number: +36 1 459 4800

Offices of the Hungarian Consumer Protection Association

see contact at the upper menu